Tele Caller Executive – MALPANI GROUP – Full Job Description
Company: MALPANI GROUP
Location: Aundh, Pune, Maharashtra
Job Type: Full-time
Salary: ₹20,000 – ₹40,000 a month
Objectives:
- Understand customer psyche and record both successful and unsuccessful sales methods
- Handle huge volumes of inbound and outbound telecalling
- Improve organizational efficiency through diligent observation skills as a telecaller
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions, and follow up with customers
Responsibilities:
- Memorise scripts and customize them for the clients as per the situation while Tele-calling
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during Tele-calling
- Report the analysis and observation to the team lead
- Adhere to organizational guidelines and methodology while Tele-calling
- Generate sales by making cold calls to active or old clients
Required Skills and Qualifications:
- Bachelor’s degree or high school diploma
- Strong communication skills and command of the English language
- Previous experience in a tele caller job or similar role
- Data entry skills to complement the tele calling work
Job Type: Full-time
Pay: ₹20,000.00 – ₹40,000.00 per month
Education: Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- Tele sales: 1 year (Preferred)
- Total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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