Tele Caller Executive – MR Group – Full Job Description
Company: MR Group
Location: Lajpat Nagar, Delhi, Delhi
Job Type: Full-time
Salary: Negotiable
Job Title: Telecaller (Contractual – 3 Months)
Location: Lajpat Nagar, Delhi
Company: Sweety by MR Group (Only Female Candidates required)
Job Description:
Sweety by MR Group is hiring a Telecaller for a contractual position of 3 months, with the possibility of a permanent role based on performance. The ideal candidate must be fluent in Hindi (English proficiency is a plus) and will be responsible for handling direct communication with consumers and distributors.
Key Responsibilities:
- Make outbound calls to consumers and distributors to promote products and address inquiries.
- Handle inbound calls, resolve queries, and provide information about products and offers.
- Build and maintain strong relationships with customers and distributors.
- Keep records of customer interactions, feedback, and follow-ups.
- Assist in processing orders, complaints, and coordinating with internal teams.
- Ensure excellent communication and customer satisfaction.
Key Requirements:
- Fluency in Hindi is mandatory (English communication is a plus).
- 1+ years of experience in telecalling, customer service, or sales.
- Strong communication and persuasion skills.
- Basic knowledge of MS Office and CRM tools.
- Ability to handle customer queries with patience and professionalism.
Job Type: Contractual (3 months) – Based on performance, there is an opportunity for a permanent role.
Benefits:
- Fixed salary + incentives
- Opportunity to secure a permanent position
- Growth in a reputed FMCG company
- Supportive and dynamic work environment
How to Apply:
Contact- 7303084408
Send your resume and a cover letter to [email protected] with the subject line “Application for Telecaller Executive.”
Join us to lead the digital transformation of a trusted FMCG brand!
Job Type: Full-time
Pay: ₹10,000.00 – ₹15,000.00 per month
Schedule: Day shift
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Application Deadline: 01/05/2025
Expected Start Date: 01/05/2025