Tele Caller Executive – Needs Tele – Full Job Description

Company: Needs Tele
Location: Koch Bihar, West Bengal
Job Type: Permanent, Full-time
Salary: ₹8,000 – ₹10,000 a month

Job Title: Telecaller

Location: [Your Location]

Employment Type: Full-time/Part-time

About Us: Avlon Shiksha Niketan is a leading ed-tech company dedicated to. We are looking for a motivated and enthusiastic Telecaller to join our dynamic team and help us reach our goals.

Job Summary: The Telecaller will be responsible for making outbound calls to potential customers, generating leads, and setting appointments for our sales team. The ideal candidate should be confident, persuasive, and possess excellent communication skills.

Key Responsibilities:

• Make outbound calls to potential customers to introduce our products/services.
• Follow a script to ensure consistency of information provided.
• Generate leads and maintain a database of customer information.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Keep records of calls and sales and note useful information.
• Maintain a high level of customer satisfaction by providing excellent service and support.
• Meet or exceed daily and monthly targets.

Qualifications:

• High school diploma or equivalent; a bachelor’s degree in a related field is a plus.
• Proven experience as a telecaller or in a similar sales/customer service role.
• Excellent communication and interpersonal skills.
• Ability to handle rejection and stress in soliciting customers.
• Familiarity with CRM systems and practices.
• Basic computer knowledge and proficiency in MS Office.
• Ability to learn about products and services and describe/explain them to prospects.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Skills:

• Strong verbal communication skills.
• Active listening skills.
• Persuasive and results-oriented.
• Patience and ability to manage stress.
• Good organizational and time management skills.

Benefits:

• Competitive salary and performance-based incentives.
• Professional development and training.
• Opportunity to work in a dynamic and growing company.
• Health and wellness benefits.
• [Other benefits specific to your company]

Job Types: Full-time, Permanent

Pay: ₹8,000.00 – ₹10,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Work Location: In person