Tele Calling Executive – ROCKLIGHT – Full Job Description

Company: ROCKLIGHT
Location: Pitampura, Delhi, Delhi
Job Type: Full-time
Salary: ₹12,000 – ₹20,000 a month

Job Title: CRM Executive

Company: ROCKLIGHT

Location: NSP, Pitampura D Mall, 11th Floor

Gender: Female

Salary: ₹12,000.00 – ₹20,000.00 per month (as per qualification)

Job Type: Full-time

Schedule: Day shift

Responsibilities:

• Build and maintain strong relationships with clients.
• Address customer inquiries, concerns, and complaints efficiently.
• Ensure high customer satisfaction and retention.
• Manage and update customer information in the CRM system.
• Analyze customer data to improve engagement and sales.
• Track leads, follow-ups, and customer interactions.
• Assist the sales team in closing deals by providing customer insights.
• Monitor sales pipelines and report performance.
• Assist in planning and executing marketing campaigns.
• Use CRM tools to segment customers for targeted promotions.

Experience:

• Cold calling: 1 year (Required)

Work Location: In person

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