Telecaller – Customer Engagement – autonexus – Full Job Description

Company: autonexus
Location: Gurugram, Haryana
Job Type: Full-time
Salary: ₹10,000 – ₹25,000 a month

Role Overview: We are seeking a proactive and friendly Customer Follow-Up Caller to join our team. The ideal candidate will be responsible for reaching out to our customers daily, following up on service inquiries, and ensuring a high level of customer satisfaction.

Responsibilities:

• Make outbound calls to customers from our extensive database.
• Follow up on previous service requests and check if they require any additional assistance.
• Provide accurate information regarding our services.
• Update and maintain customer records in our system.
• Escalate any issues or customer feedback to the management team.

Qualifications:

• Excellent verbal communication and customer service skills.
• Prior experience in tele-calling or a customer-facing role is an advantage.
• Basic computer literacy for data entry and call management.
• Self-motivated, organized, and detail-oriented.

What We Offer:

• Competitive salary and incentives.
• Flexible working hours
• A supportive and dynamic work environment with opportunities for growth.

Job Type: Full-time

Pay: ₹10,000.00 – ₹25,000.00 per month

Benefits:

• Work from home

Schedule: Morning shift

Supplemental Pay: Performance bonus

Education: Bachelor’s (Required)

Language: English (Required)

Work Location: In person