Telecalling – Helpabroad education consultancy – Full Job Description

🗓 Posted on: April 11, 2025 | 📁 Category: Telecaller | 📍 Location: Pattambi, Kerala

Company: Helpabroad education consultancy
Location: Pattambi, Kerala
Job Type: Part-time, Permanent, Fresher, Full-time
Salary: ₹12,000 – ₹14,000 a month

We are looking for a proactive and results-driven Telecaller to join our team.

The ideal candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads. The role requires excellent communication skills, the ability to engage with customers, and a goal-oriented mindset to achieve targets.

Key Responsibilities:

  • Make outbound calls to prospective and existing customers.
  • Explain products/services, answer questions, and address concerns.
  • Generate leads and follow up to convert them into sales.
  • Maintain and update customer information in the database.
  • Follow communication scripts and guidelines set by the company.
  • Achieve daily/weekly/monthly call and sales targets.
  • Handle customer complaints and escalate issues when necessary.
  • Maintain a positive and professional relationship with customers

Qualifications:

  • Minimum qualification: High School, Diploma, (Bachelor’s degree preferred).

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹12,000.00 – ₹14,000.00 per month

Benefits:

  • Flexible schedule

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Work Location: In person