Telesales – Arechar Healthcare – Full Job Description

Company: Arechar Healthcare
Location: Delhi, Delhi
Job Type: Full-time
Salary: ₹20,000 – ₹25,000 a month

Job Summary: We are seeking a motivated and results-driven Telesales Executive to join our dynamic sales team. The ideal candidate will be responsible for making outbound calls to potential clients, pitching products/services, generating leads, and closing sales. As a key member of the sales team, you will help contribute to the growth and success of our company.

Key Responsibilities:

• Conduct outbound calls to potential and existing customers to introduce and promote products/services.
• Identify customer needs and provide tailored solutions to meet those needs.
• Follow up on leads and referrals to generate sales opportunities.
• Achieve sales targets and KPIs set by the management team.
• Maintain detailed records of all interactions with customers using the CRM system.
• Handle customer inquiries and complaints in a professional manner, ensuring high levels of customer satisfaction.
• Provide customers with accurate product information, pricing, and promotions.
• Maintain a positive and professional attitude towards customers and team members.
• Collaborate with other departments to ensure smooth order processing and delivery.
• Stay updated on product knowledge, industry trends, and competitor offerings.

Skills & Qualifications:

• Proven experience in telesales, telemarketing, or a similar role (1-2 years preferred).
• Excellent communication skills, both verbal and written.
• Ability to build rapport and effectively engage customers over the phone.
• Strong negotiation and closing skills.
• Goal-oriented with the ability to work under pressure to meet sales targets.
• Proficient in using CRM software and Microsoft Office tools.
• High school diploma or equivalent (Bachelor’s degree preferred).

Key Competencies:

• Sales Skills: Ability to understand customer needs, overcome objections, and close deals effectively.
• Communication: Clear, confident, and persuasive in phone conversations.
• Time Management: Ability to manage time effectively and prioritize tasks.
• Customer Service: A focus on delivering excellent customer service and ensuring satisfaction.
• Problem Solving: Ability to handle objections and resolve issues promptly.

Job Type: Full-time
Pay: ₹20,000.00 – ₹25,000.00 per month
Benefits: Health insurance
Schedule: Day shift
Language: Hindi (Preferred)
English (Preferred)
Work Location: In person

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