Telesales Executive – Elevation HR LLP – Full Job Description
Company: Elevation HR LLP
Location: Jhandewalan, Delhi, Delhi
Job Type: Full-time
Salary: ₹25,000 – ₹27,000 a month
Associate – Telesales
Roles and Responsibilities:
- Responsible for lead conversions and demonstrate exceptional customer and relationship management skills
- Nurture and convince customers to sell, cross-sell and up-sell various products
- Increase brand awareness through customer interaction
- Recommending potential innovations in products and services to the management by collecting and analysing customer information and needs
- Understanding customer requirements and influencing them to buy/renew products and services by sharing relevant product information
- Increasing renewal rates of products and users and reducing churn along with identifying opportunities for continuous improvement
- Regularly calling users and creating follow-ups with interested leads to increase sales in various locations
- Work closely with members of other teams to translate business needs and product requirements into new solutions for customers
- Build sustainable relationships of trust through open and interactive communication
- Maintaining quality customer service by following the standards set by the organization and increasing brand awareness through customer interaction
- Logging and regularly maintaining a report for calls done and follow-ups made
- Handling in-house Customer Relationship Management (CRM) tool to efficiently manage all touchpoints with customers from the time of sign-up till purchase and beyond
- Any other business need that may arise.
Job Type: Full-time
Pay: ₹25,000.00 – ₹27,000.00 per month
Schedule: Day shift
Language: English (Preferred)
Work Location: In person
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