Telesales Executive – HTI Manpower Outsourcing pvt.ltd. – Full Job Description
Company: HTI Manpower Outsourcing pvt.ltd.
Location: Gurugram, Haryana
Job Type: Permanent, Full-time
Salary: ₹18,000 – ₹25,000 a month
Job Title: Customer Success Associate
LOB: PhonePe – MLS
Work Mode: Work From Office
Process: Domestic Process
Location: Udyog Vihar, Sector 18, Gurugram
Job Overview: We are seeking a highly motivated Customer Success Associate to join our team. The ideal candidate will have excellent communication skills in English and Hindi and a background in telesales or customer service.
Key Responsibilities:
- Handle customer queries efficiently and provide effective resolutions.
- Maintain a high level of customer satisfaction through professional and courteous communication.
- Support customers with inquiries related to the company’s services and products.
- Collaborate with internal teams to resolve customer issues in a timely manner.
- Ensure adherence to company policies and processes while dealing with customer concerns.
Requirements:
Qualifications & Skills:
- Education: Graduation is mandatory.
- Experience: Minimum 1 year of telesales experience required.
- Communication Skills: Excellent verbal and written communication skills in English and Hindi.
Interview Rounds: HR Round, Operations Round, Versant Test, Client Round.
Work Schedule & Compensation:
- Salary: ₹23,000 CTC to ₹26,000 CTC.
- Shift: 24/7 rotating shifts with 6 days working, 1 weekly off. For female employees, shifts are scheduled within a 7 AM to 8 PM window.
- Cab Facility: Not available.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 – ₹25,000.00 per month
Benefits: Provident Fund
Schedule: Day shift
Rotational shift
Education: Bachelor’s (Required)
Experience: Tele sales: 1 year (Required)
Language: Fluent English (Required)
Work Location: In person